Ground Operations Management

In the past 5 years, more than 800 candidates have opted for this course. If you are planning or have already planned to take this course then Al Manal training center has made your work easier.

Al Manal is a private institute based in Abu Dhabi that helps students accomplish their dream. Learning from our experienced professionals will help the candidate and they will be able to reach their destination securely. The candidates will gain tremendous management skills and operational knowledge about the different ground operations for airlines and other ground service providers.

IATA Ground Operations Management in Abu Dhabi
IATA Ground Operations Management in Abu Dhabi

After completing this course, the candidate will be able to control and supervise an airline station in a self-handled or outsourced environment. Also, the candidate will be able to formalize the ground operations as per international standards.

Who can enroll in this course?

  • Airlines, ground handling, and other service providers
  • Airport authorities
  • Ground operations professionals at a supervisory level

After completing the course, you will have the skills to:

  • Control and supervise an airline station in a self-handled or outsourced environment.
  • Use Ground Handling and Service Level Agreements (SLAs) to suit your Stations handling needs, reduce costs and provide quality service.
  • Prevent fraud by being knowledgeable about the current methods that fraudsters use to dilute airline revenues.
  • Implement a Safety and Security Station Management System according to industry standards and recommended practices.
  • Motivate staff and effectively monitor their performance.
  • Use and work with the latest edition of the IATA Airport Handling Manual (AHM) which is included in the course price.

Eligibility criteria:-

The candidate who wants to opt for this course must have attended high school. 

Course duration:-

The IATA Ground Operations Management course duration at Al Manal institute is 60 hours.


Al Manal institute is recognized as one of the best private institutes in the entire Abu Dhabi. With our experienced professionals, you will be able to learn with ease and at a suitable pace. Our course at Al Manal Training Center provides every required tool and technique you need to learn in the Ground Operations Management course. To join this course,

Call us: +971-52-7222815      (or)