Certified Professional in Healthcare Quality Course Objectives
By the end of this course the participants will be able to:
• Know the basic concepts, technical and tools used in Total Quality Management
• Understand the focus on Patient safety and eliminations of medical error
• Know leadership’s role in translating strategic goals into quality outcomes
• Identify key concepts in Strategic management Healthcare process for healthcare quality.
• Identify key concepts and useful tools for effective information management
• To use statistical analysis and data interpretation tools commonly used in performance improvement
• Identify areas of focus in risk, utilization and case management processes
• Identify key concepts for implementing change management innovation
• Understand six main steps for FMEA
• Understand test-taking tips for CPHQ exam
• Understand the main topics of CPHQ exam
• Obtain the CPHQ exam characteristics
• Identify tools/resources to assist in exam preparation
WHO SHOULD ATTEND THE COURSE
All candidates who aspire to excel and demonstrate their competency in the field of healthcare quality have a chance to prepare for the CPHQ examination.
CPHQ Exam Preparation Course Content
The CPHQ preparatory course covers the following areas:
1. CPHQ certification exam study strategies
2. Organizational Leadership
• Structure and Integration
• Regulatory, Accreditation, and External Recognition
• Education, Training, and Communication
3. Health Data Analytics
• Design and Data Management
• Measurement and Analysis
4. Performance and Process Improvement
• Identifying Opportunities for Improvement
• Implementation and Evaluation
5. Patient Safety
• Assessment and Planning
• Implementation and Evaluation
DURATION: 24 Hours
